3 Easy Steps to Cancel Your Curology Subscription

Are you a Curology subscriber who’s prepared to maneuver on? Whether or not you have discovered a special skincare routine that works higher for you otherwise you’re merely trying to avoid wasting cash, canceling your Curology subscription is an easy course of. On this article, we’ll information you thru the steps concerned in canceling your Curology subscription and reply some regularly requested questions concerning the cancellation course of. By the tip of this text, you may have all the knowledge you have to cancel your Curology subscription shortly and simply.

To cancel your Curology subscription, you’ll be able to both do it on-line or by cellphone. When you select to cancel on-line, you are able to do so by logging into your Curology account and clicking on the “Cancel Subscription” hyperlink. You’ll then be prompted to substantiate your cancellation. When you select to cancel by cellphone, you’ll be able to name Curology’s customer support quantity at (844) 428-7656. A customer support consultant will be capable to help you with canceling your subscription.

Upon getting canceled your Curology subscription, you’ll not be charged for the service. Additionally, you will not obtain any merchandise from Curology. You probably have any unused merchandise, you’ll be able to hold them or return them to Curology for a refund. To return merchandise, you have to to contact Curology’s customer support crew. They are going to give you a return delivery label and directions on easy methods to return the merchandise.

Contacting Curology’s Buyer Assist

If you have to cancel your Curology subscription, the simplest manner to take action is by contacting their buyer help crew. You may attain them via the next strategies:

By Cellphone:

You may name Curology’s buyer help line at 888-287-6564. Their cellphone strains are open from Monday to Friday, 9:00 AM to six:00 PM EST.

By E mail:

You may ship an electronic mail to Curology’s buyer help crew at help@curology.com. They sometimes reply to emails inside 24 enterprise hours.

By Reside Chat:

It’s also possible to chat with a Curology buyer help consultant on-line. To entry the dwell chat, go to Curology’s web site and click on on the “Chat with us” button positioned on the backside proper nook of the display.

By Mail:

You may write a letter to Curology’s buyer help crew on the following deal with:

Curology
13624 Fourth St.
Suite 330
Livonia, MI 48150

When contacting Curology’s buyer help crew, please have your account data prepared, together with your identify, electronic mail deal with, and subscription particulars.

Utilizing Curology’s On-line Kind

To cancel your Curology subscription utilizing the web type, observe these detailed steps:

1. Signal In to Your Account

Go to the Curology web site and log in to your account utilizing your electronic mail deal with and password.

2. Entry the Subscription Administration Web page

Hover over your identify within the prime proper nook of the web site.
Within the drop-down menu, choose “Account Settings”.
Beneath the “My Subscription” tab, click on on “Handle Subscription”.

3. Submit the Cancellation Request

On the backside of the “Handle Subscription” web page, click on on the “Cancel My Subscription” button.
Observe the on-screen prompts to substantiate your cancellation. You may be requested to offer a purpose for canceling.

Click on on the “Cancel Subscription” button to finish the cancellation course of.
Observe: You’ll obtain a affirmation electronic mail as soon as your Curology subscription has been canceled. You’ll proceed to obtain entry to your Curology account and any merchandise you will have already bought till the tip of your present billing cycle.
It’s also possible to use the “Pause Subscription” button on the “Handle Subscription” web page to quickly droop your subscription. It will stop you from being charged till you reactivate it.

Cancellation through E mail

Canceling your Curology subscription through electronic mail is an easy and handy course of. Observe these steps to submit your cancellation request:

Draft an electronic mail to help@curology.com.
Within the topic line, clearly state your intent to cancel your subscription.
Within the physique of the e-mail, present the next particulars:
- Your full identify
- Your Curology account electronic mail deal with
- The explanation on your cancellation (optionally available)
- Request to cancel your subscription and discontinue all future shipments and prices.
Assessment your electronic mail for accuracy, making certain that you’ve included all crucial data.
Ship the e-mail.

Response Time

Curology sometimes responds to cancellation requests inside 1-2 enterprise days. As soon as processed, your subscription shall be canceled, and no additional prices shall be made to your account.

Extra Notes

It is vital to notice that Curology doesn’t provide refunds for unused merchandise. You probably have any merchandise that you just not want, you’ll be able to contact Curology’s buyer help to rearrange for a return or change.

For additional help or any extra questions, it’s also possible to consult with Curology’s support website.

Notifying via the Curology App

When you want to cancel your subscription via the Curology app, observe these steps:

Open the Curology app in your cell system.
Faucet on the “Account” tab.
Scroll down and faucet on “Handle Subscription”.
Click on on the “Cancel Subscription” button.
Observe the on-screen directions to substantiate your cancellation.

Cancel Subscription Choices	Directions
By way of Curology App	Open app Account tab Handle Subscription Cancel Subscription button Affirm

Please observe that for those who cancel your subscription via the Curology app, any remaining stability in your account shall be refunded to your authentic fee methodology.

Addressing Particular Circumstances

Life throws sudden curveballs occasionally, and your skincare routine may need to hit a pause. This is how Curology handles cancellation below particular circumstances:

Medical Situations

If a medical situation prevents you from utilizing Curology merchandise, you’ll be able to request a cancellation by offering proof from a healthcare skilled. The cancellation shall be efficient from the date of the request.

Monetary Hardship

In case of economic hardship, Curology presents a short lived pause in your subscription. You may contact buyer help to request a pause, which may be for no less than one month and as much as three months. Throughout this time, your subscription shall be inactive, and you will not be charged for any shipments or companies.

Transferring Overseas

When you’re transferring exterior of Curology’s delivery zones, you’ll be able to cancel your subscription by offering proof of your transfer. The cancellation shall be processed as soon as the proof is verified.

Product Points

Within the unlikely occasion that you just expertise extreme or sudden reactions to Curology merchandise, it is best to discontinue use and call buyer help instantly. They are going to make it easier to perceive the state of affairs and information you thru the cancellation course of if crucial.

Subscription Modifications

Curology understands that your skincare wants would possibly change over time. When you want to make adjustments to your subscription, corresponding to skipping a month or switching supply frequency, you are able to do so by logging into your account or contacting buyer help.

Bear in mind, the cancellation insurance policies talked about above are supposed to present flexibility and help in numerous conditions. You probably have any particular circumstances not lined right here, do not hesitate to succeed in out to Curology’s buyer help crew for help.

Deactivating Subscription vs. Cancellation

Deactivating your Curology subscription quickly pauses your account, whereas cancellation completely terminates it. Think about the next earlier than making a choice:

Deactivating: Your subscription shall be paused, and you will not obtain any additional shipments or be charged till you reactivate.
Cancellation: Your subscription shall be terminated instantly, and you’ll not obtain any shipments or be charged. Any unused merchandise shall be forfeited.

Deactivate Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the prime proper nook.
3. Beneath “Subscription,” click on on “Handle Subscription.”
4. Click on on the “Deactivate Subscription” button.

Cancel Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the prime proper nook.
3. Beneath “Subscription,” click on on “Cancel Subscription.”
4. Observe the prompts to finish the cancellation course of.

Necessary Concerns When Canceling

Earlier than canceling your subscription, concentrate on the next:

Cancellation Deadline	Refund Coverage
Have to be canceled 7 days earlier than the following billing cycle	No refunds can be found for canceled subscriptions

You probably have any excellent prices, they are going to be processed inside 3-5 enterprise days of cancellation.

Concerns for Lively Orders

1. Curology Shipments

You probably have lively Curology shipments, you have to to cancel these individually. You are able to do so via your account dashboard or by contacting buyer help.

2. Upcoming Fees

You probably have an upcoming cost scheduled, it might be processed earlier than your cancellation takes impact. You may verify your account dashboard for the following billing date.

3. Refunds

Refunds are usually not sometimes issued for unused merchandise after cancellation. It’s possible you’ll contemplate forwarding or donating any unopened merchandise.

4. Product Returns

Curology presents a 60-day money-back assure for unused merchandise. You may return these merchandise after canceling your subscription to obtain a refund.

5. Free Trial Orders

When you signed up for a free trial, chances are you’ll have to cancel earlier than the tip of the trial interval to keep away from being charged for a full subscription.

6. Subscription Packing containers

When you obtain Curology merchandise in a subscription field, chances are you’ll have to cancel the subscription via the field supplier’s web site.

7. Recurring Funds

You probably have arrange recurring funds via a third-party service like PayPal, you have to to cancel these individually.

8. Contacting Buyer Assist

You probably have any particular questions or considerations about canceling your Curology subscription, it is strongly recommended to contact buyer help straight. They’ll present personalised help and ensure the cancellation course of on your account.

Retaining Entry to Formulation Historical past

To retain entry to your method historical past after canceling Curology, you will have two choices:

Choice 1: Obtain Your Data

1. Log in to your Curology account on the web site.
2. Click on on “My Account” within the prime proper nook.
3. Choose “My Formulation Historical past” from the sidebar.
4. Click on on “Obtain Formulation Historical past” on the backside of the web page.

Choice 2: Request a Copy

When you’re unable to obtain your method historical past, you’ll be able to request a duplicate by:

Methodology	Steps
E mail	Ship an electronic mail to help@curology.com with the topic line “Request Formulation Historical past Copy.”
Mail	Write a letter and mail it to: Curology Buyer Assist, 750 Battery Avenue, Suite 900, San Francisco, CA 94111

Your request shall be processed inside 10 enterprise days. You will obtain an electronic mail containing a hyperlink to obtain your method historical past. The hyperlink will expire after 30 days, so you’ll want to obtain it promptly.

Observe that Curology might cost a small charge for offering a bodily copy of your method historical past.

Different Cancellation Choices

When you’re having hassle canceling your Curology subscription via the primary channels, you’ll be able to attempt these various choices:

1. E mail Curology Buyer Assist

Draft an electronic mail to help@curology.com requesting the cancellation of your subscription. Make sure you embrace your full identify, electronic mail deal with, and account data. Present a short clarification on your cancellation and fix supporting paperwork if relevant.

2. Contact Curology through Social Media

Attain out to Curology’s buyer help crew through their social media platforms like Fb, Twitter, or Instagram. DM or ship a message stating your cancellation request, offering crucial particulars and causes. A help consultant will information you thru the method.

3. Ship a Letter

If different strategies fail, compose a proper letter requesting the cancellation of your subscription and mail it to:

Handle:	Curology
	1131 Folsom St, Ste 1905 San Francisco, CA 94103

Embody your account particulars, cancellation date, and signature within the letter.

Cancel Curology

When you’re not utilizing Curology, you’ll be able to cancel your subscription at any time. This is how:

Log in to your Curology account.
Click on on “My Account” within the prime proper nook of the display.
Beneath “Subscription,” click on on “Cancel Subscription.”
Observe the prompts to substantiate your cancellation.

Your subscription shall be canceled instantly, and you’ll not be charged for any future shipments.