EOS Health, the famend health chain, gives a big selection of tailor-made exercise experiences, tailor-made to the varied wants of its members. Nevertheless, life’s trajectory can generally necessitate a change in our health routines, prompting us to rethink our gymnasium memberships. If you end up in a scenario the place you should cancel your EOS Health membership, this complete information will seamlessly navigate you thru the method, guaranteeing a hassle-free expertise.
Earlier than embarking on the cancellation course of, it’s essential to be cognizant of the phrases and situations outlined in your membership settlement. EOS Health usually requires members to supply a 30-day written discover previous to the specified cancellation date. This discover may be submitted by way of mail, fax, or in particular person at your own home membership. The discover ought to clearly state your intention to cancel your membership, alongside together with your identify, membership quantity, and the efficient date of cancellation.
As soon as your written discover has been acquired and processed by EOS Health, your membership will probably be terminated as of the required date. You will need to be aware that any excellent dues or charges have to be settled earlier than your cancellation is full. To make sure a easy transition, it’s advisable to contact your own home membership immediately and inquire about any particular procedures or necessities associated to membership cancellation. Moreover, chances are you’ll need to take into account freezing your membership as an alternative of canceling it outright, permitting you to renew your health journey at a extra opportune time with out dropping your membership standing.
Understanding the Eos Health Membership Contract
Earlier than you cancel your Eos Health membership, it is essential to understand the phrases and situations of your contract. Most contracts embrace essential particulars like:
1. Contract Size: Contracts usually have a specified length, comparable to 12 or 24 months. Terminating your membership prematurely might lead to an early termination charge.
Month-to-month Dues: Month-to-month dues differ based mostly on the membership plan and placement. Understanding the quantity you are obligated to pay every month is crucial.
Cancellation Coverage: Contracts define the procedures and timelines for membership cancellation. Some require written discover or in-person cancellation at a particular location.
Fee Methodology: Verifying the fee technique used on your membership (e.g., bank card or checking account) will guarantee profitable cancellation and forestall excellent balances.
Visitor Privileges: Some contracts embrace visitor privileges, which let you carry further friends to the gymnasium. Understanding these privileges can impression your decision-making course of.
Private Coaching and Different Companies: For those who’ve bought further providers like private coaching or diet consultations, these might have separate cancellation insurance policies or charges.
Contacting Eos Health to Provoke Cancellation
By way of Telephone
You possibly can immediately contact Eos Health’s buyer assist by telephone to provoke the cancellation course of. Listed below are the steps to observe:
- Dial Eos Health’s customer support quantity: (888) 367-3673
- Clearly state your intention to cancel your membership.
- Present your related membership particulars, comparable to your identify, account quantity, or contact info.
- Comply with the directions offered by the customer support consultant.
By way of Electronic mail
Another choice for canceling your Eos Health membership is thru e-mail. Here is the right way to do it:
- Compose an e-mail to Eos Health’s buyer assist group at: assist@eosfitness.com
- Within the topic line, clearly point out: “Membership Cancellation Request.”
- Within the physique of the e-mail, present your private info, together with your full identify, membership quantity, and make contact with particulars.
- State your request to cancel your membership and supply a cause (elective).
- Submit the e-mail and await a response from the shopper assist group.
In-Individual
You may as well go to your native Eos Health membership to cancel your membership in particular person. Here is what to do:
- Go to the entrance desk and inform the workers that you simply need to cancel your membership.
- Fill out a membership cancellation type or present your particulars to the workers.
- Return any membership property, comparable to key playing cards or tools, if relevant.
- Obtain affirmation of your cancellation and any obligatory documentation.
Submitting a Written Cancellation Letter
To cancel your EOS Health membership formally, you have to submit a written cancellation letter to the gymnasium. This letter ought to embrace your full identify, member quantity, gymnasium location, and the efficient date of your cancellation. You possibly can mail or fax this letter to the deal with or quantity offered beneath.
Cancellation Letter Format:
Your Title
Your Tackle
Your Telephone Quantity
Your Electronic mail Tackle
Date
EOS Health
Tackle of the gymnasium
Attn: Membership Division
Pricey Membership Division,
I’m writing to cancel my membership at EOS Health, situated at [gym address]. My member quantity is [member number].
Please course of my cancellation efficient [effective date]. I perceive that I might want to return my membership card and key fob to the gymnasium.
Thanks on your time and help.
Sincerely,
[Your Name]
Submission Choices:
| Methodology | Tackle/Quantity |
|---|---|
| [GYM ADDRESS] | |
| Fax | [FAX NUMBER] |
Offering Discover of Cancellation
To cancel your Eos Health membership, you have to present written discover to the gymnasium. This discover may be submitted in particular person, by mail, or via the Eos Health web site. For those who select to submit your discover in particular person, you may go to any Eos Health location and converse with a workers member. For those who select to submit your discover by mail, you may ship it to the next deal with:
Eos Health
Attn: Cancellation Division
1951 E Alton Pkwy
Irvine, CA 92606
For those who select to submit your discover on-line, you may observe these steps:
- Log in to your Eos Health account.
- Click on on the "My Membership" tab.
- Click on on the "Cancellation Request" hyperlink.
- Fill out the cancellation type and submit it.
After you have submitted your discover of cancellation, your membership will probably be canceled efficient the top of your present billing cycle. You’ll not be charged for any further months of membership. You should have entry to the gymnasium till the top of your present billing cycle.
Vital Notes
- Your discover of cancellation have to be acquired by Eos Health no less than 30 days earlier than the top of your present billing cycle. In case your discover is acquired after this date, your membership is not going to be canceled till the top of the next billing cycle.
- Chances are you’ll be required to pay a cancellation charge should you cancel your membership earlier than the top of your contract time period. The cancellation charge is the same as one month’s membership dues.
- When you have any excellent balances in your account, you’ll be required to pay them earlier than your membership may be canceled.
Attending a Membership Counseling Session
For those who want to cancel your Eos Health membership in particular person, you may schedule a Membership Counseling Session. Throughout this session, you’ll meet with a consultant who will focus on the explanations on your cancellation and discover various choices to satisfy your health wants. The steps concerned on this course of embrace:
- Request a Session: Contact the Eos Health location you attend and request a Membership Counseling Session.
- Schedule an Appointment: Select a date and time that’s handy for you and the consultant.
- Attend the Session: Arrive on the scheduled time and meet with the consultant.
- Talk about Cancellation Causes: Clearly state your causes for desirous to cancel your membership.
- Discover Various Choices: The consultant might counsel various membership plans, class packages, or different choices which will higher fit your wants.
| Execs of Attending a Membership Counseling Session | Cons of Attending a Membership Counseling Session |
|---|---|
| Private interplay and the chance to debate cancellation causes. | Could require further effort and time to schedule and attend the session. |
| Probability to discover various choices which will meet your wants. | Could encounter gross sales pitches or strain to maintain your membership. |
It is essential to notice that the supply of Membership Counseling Classes might differ relying on the Eos Health location. Contact your native gymnasium to verify availability and schedule an appointment should you select this cancellation technique.
Paying Any Excellent Charges
You will need to pay any excellent charges earlier than canceling your Eos Health membership. This consists of any unpaid dues, late charges, or different prices. Failure to pay these charges might lead to further debt or harm to your credit score rating. You possibly can pay your excellent charges on-line, by telephone, or in particular person at your native Eos Health membership. The next desk outlines the fee choices obtainable to you:
| Fee Methodology | Directions |
|---|---|
| On-line | Log in to your Eos Health account and click on on the “Billing” tab. You possibly can then choose the fee technique you want to use and submit your fee. |
| Telephone | Name Eos Health customer support at (888) 367-3636 and supply your account info. A customer support consultant will be capable to course of your fee over the telephone. |
| In Individual | Go to your native Eos Health membership and converse to a entrance desk workers member. They are going to be capable to course of your fee and offer you a receipt. |
After you have paid your excellent charges, you may then proceed with canceling your Eos Health membership by following the steps outlined within the earlier sections.
Returning Tools and Keycards
As soon as you’ve got canceled your EOS Health membership, you will must return any tools or keycards you’ve in your possession. You are able to do this by following these steps:
Returning Tools
1. Clear and disinfect any tools you’ve got used.
2. Pack the tools securely within the unique packaging, if potential.
3. Convey the tools to the entrance desk of your EOS Health location.
4. Hand the tools to a workers member and allow them to know that you simply’re returning it since you’ve canceled your membership.
Returning Keycards
1. Find your keycard.
2. Convey the keycard to the entrance desk of your EOS Health location.
3. Hand the keycard to a workers member and allow them to know that you simply’re returning it since you’ve canceled your membership.
Please be aware that EOS Health might cost you a charge if you don’t return your keycard by the deadline laid out in your membership settlement. The next desk summarizes the keycard return coverage:
| Return Deadline | Charge |
|---|---|
| Inside 30 days of cancellation | No charge |
| After 30 days of cancellation | $10 |
Confirming Cancellation
After you have submitted your cancellation request, EOS Health will ship you a affirmation e-mail. This e-mail will embrace your cancellation date and a cancellation quantity. Preserve this e-mail on your information.
Receiving Proof of Cancellation
| Methodology | The way to Get Proof |
|---|---|
| Electronic mail | You’ll obtain a affirmation e-mail from EOS Health inside 24 hours of submitting your cancellation request. |
| Telephone | Name EOS Health customer support at 1-866-313-8448. You’ll be requested to supply your account info and cancellation date. |
| In-Individual | Go to your native EOS Health membership and converse to a workers member. They are going to be capable to offer you a written affirmation of your cancellation. |
Extra Info
You will need to be aware that EOS Health has a 30-day cancellation coverage. Which means that you have to submit your cancellation request no less than 30 days earlier than your subsequent billing cycle in an effort to keep away from being charged one other month’s membership charge. For those who cancel your membership after the 30-day deadline, you’ll be charged a prorated quantity for the remaining days of your membership.
EOS Health additionally gives a 14-day money-back assure for brand spanking new members. In case you are not glad together with your membership, you may cancel it inside 14 days of becoming a member of and obtain a full refund.
Canceling Eos Health Membership
Closing the Membership Account
To shut your Eos Health membership account, you may observe these steps:
1. Go to the Eos Health web site. Go to the Eos Health web site and log in to your account.
2. Click on on the “My Account” tab. As soon as you might be logged in, click on on the “My Account” tab.
3. Click on on the “Membership” tab. Below the “My Account” tab, click on on the “Membership” tab.
4. Click on on the “Cancel Membership” button. On the “Membership” tab, you will note a “Cancel Membership” button. Click on on this button.
5. Comply with the directions on the display. You’ll be requested to verify that you simply need to cancel your membership. Comply with the directions on the display to finish the cancellation course of.
6. Obtain a affirmation e-mail. After you have accomplished the cancellation course of, you’ll obtain a affirmation e-mail from Eos Health.
Extra Notes
– When you have a month-to-month membership, your membership will probably be canceled on the finish of your present billing cycle.
– When you have an annual membership, you’ll obtain a refund for the remaining months of your membership.
– You’ll nonetheless have entry to your Eos Health account till the top of your present billing cycle.
– You may as well cancel your Eos Health membership by visiting an area Eos Health membership.
– You have to present your membership ID and a photograph ID to cancel your membership in particular person.
| Cancellation Methodology | Cancellation Deadline | Refund |
|---|---|---|
| In-person | Should present membership ID and picture ID | Sure, prorated for remaining months |
| On-line | Cancel earlier than the top of the billing cycle | Sure, prorated for remaining months |
Cancellation Insurance policies
Canceling your Eos Health membership follows an easy course of. Nevertheless, it is important to stick to the established cancellation insurance policies to keep away from any potential charges or issues.
The cancellation course of may be initiated throughout the membership’s billing cycle. Nevertheless, you have to submit your cancellation request earlier than the following billing date to forestall any additional prices.
Cancellation Charges
Eos Health prices a cancellation charge of $10. This charge applies to all membership cancellations, whatever the membership kind or the explanation for cancellation.
Moreover, there could also be excellent charges or prices in your account. For instance, you probably have used any private coaching providers or incurred late fee penalties, you will have to settle these prices earlier than your membership may be canceled.
10. In-Individual Cancellation
Go to your own home membership and submit a written cancellation request to the entrance desk workers. Be sure that you present your full identify, membership quantity, and signature on the cancellation type.
As soon as your request is processed, you’ll obtain a affirmation e-mail or letter acknowledging your cancellation. It’s advisable to retain this affirmation on your information.
Processing Time
Your membership cancellation will take impact on the date specified on the cancellation type. Nevertheless, it might take a number of enterprise days for the cancellation to be totally processed.
Throughout this processing interval, you should still have entry to the Eos Health amenities. Nevertheless, it is essential to notice that you’ll not be charged any membership charges after the cancellation is efficient.
Reactivating Membership
For those who determine to reactivate your Eos Health membership at a later date, chances are you’ll accomplish that by contacting the customer support division or visiting your own home membership.
Reactivating your membership might contain paying a brand new enrollment charge and signing a brand new membership settlement. The particular phrases and situations for reactivating your membership will rely on the present Eos Health insurance policies on the time of reactivation.
How To Cancel Eos Health Membership
For those who’re seeking to cancel your EOS Health membership, there are a number of other ways to take action. You possibly can cancel on-line, by mail, or in particular person at your native gymnasium. Listed below are a number of pointers on the right way to cancel your membership.
Cancel On-line:
1. Go to the EOS Health web site and log in to your account.
2. Click on on the “My Account” tab and choose “Membership.”
3. Click on on the “Cancel Membership” button.
4. Comply with the directions on the display to finish the cancellation course of.
Cancel By Mail:
1. Write a letter to EOS Health and embrace your identify, deal with, telephone quantity, and e-mail deal with.
2. State that you’re canceling your membership and supply the date you need the cancellation to take impact.
3. Mail the letter to the next deal with:
EOS Health
Attn: Membership Companies
3535 East Camelback Highway
Phoenix, AZ 85016
Cancel In Individual:
1. Go to your native EOS Health gymnasium and converse to a workers member on the entrance desk.
2. Inform them that you’re canceling your membership and supply the date you need the cancellation to take impact.
Individuals Additionally Ask About How To Cancel Eos Health Membership
Can I freeze my EOS Health membership as an alternative of canceling it?
Sure, you may freeze your EOS Health membership for as much as 6 months. There’s a $10 charge to freeze your membership, and you will have to supply a 30-day discover earlier than you need the freeze to take impact.
What’s the cancellation charge for EOS Health?
There isn’t a cancellation charge for EOS Health should you cancel throughout the first 30 days of your membership. After 30 days, there’s a $50 cancellation charge.
How lengthy does it take to cancel an EOS Health membership?
It usually takes 30 days to cancel an EOS Health membership. Nevertheless, should you cancel on-line or by mail, the cancellation course of might take longer.
