Are you able to say goodbye to your EOS Health membership? Whether or not you are transferring, altering your health routine, or just not want the providers, canceling your membership is usually a easy course of. On this complete information, we are going to stroll you thru the steps concerned in canceling your EOS Health membership, making certain a clean and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership immediately. You are able to do this both by visiting the membership in individual or by calling their customer support line. Once you contact the membership, be ready to supply your membership quantity and account data. The membership employees will then provoke the cancellation course of and give you the mandatory directions.
After getting initiated the cancellation course of, you have to to finish a cancellation kind. This kind will usually require you to supply your private data, membership particulars, and the explanation for canceling. It is vital to fill out the shape precisely and utterly to make sure that your cancellation is processed easily. In some instances, you could want to supply extra documentation, similar to a letter out of your physician in case you are canceling because of a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is a simple course of, however it’s important to know the cancellation coverage to keep away from any potential charges or problems. This is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, you could submit a written discover to the membership the place you initially signed up. The written discover ought to embody your title, membership quantity, the date you want to cancel, and your signature. It is vital to notice that verbal or cellphone cancellations aren’t accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Because of this your membership will stay energetic and you’ll proceed to be charged till the top of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health costs a $50 cancellation payment for all memberships. This payment have to be paid on the time you submit your written discover. Nonetheless, in case you are cancelling your membership because of sure circumstances, similar to a everlasting transfer or a medical situation, you could be eligible for a payment waiver. You will want to supply documentation to help your request.
4. **No Refunds:** EOS Health doesn’t supply refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Payment | Quantity |
|---|---|
| Cancellation Payment | $50 |
Contacting Buyer Service
Eos Health offers a number of methods for members to get in contact with customer support. You’ll be able to select the strategy that’s most handy for you:
Telephone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
Electronic mail
- Ship an electronic mail to membership@eosfitness.com. Whereas emails aren’t monitored in real-time, Eos Health goals to answer all inquiries inside 24-48 hours.
Dwell Chat
- For speedy help, entry the Eos Health dwell chat characteristic by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant will probably be accessible to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and communicate to a employees member on the entrance desk. They may be capable to help you together with your request to cancel your membership.
| Methodology | Availability |
|---|---|
| Telephone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| Electronic mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Dwell Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an Electronic mail
Should you desire to speak by way of electronic mail, you’ll be able to cancel your membership by sending a request to EOS Health’s customer support crew. Embrace the next data in your electronic mail:
- Your full title
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you prefer to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embody the topic line “Cancel Membership.”
Within the physique of your electronic mail, please present an in depth clarification of your causes for canceling your membership. This can assist EOS Health enhance their providers and guarantee a clean transition for departing members.
Here’s a desk summarizing the data to incorporate in your electronic mail:
| Data | Cause |
|---|---|
| Full title | To establish your account |
| Membership quantity | To search out your particular membership |
| Location | To make sure the proper membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a selected finish date on your membership |
| Cause for cancellation | To offer suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you’ll be able to name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you communicate with will probably be ready that will help you cancel your membership over the cellphone. You will want to supply your account quantity and private data throughout this name.
Listed here are some extra suggestions for canceling your EOS Health membership:
- Be well mannered and respectful when chatting with customer support representatives.
- Have your account quantity and private data prepared earlier than you name.
- Be ready to supply a cause for canceling your membership. Nonetheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or electronic mail as soon as your membership has been canceled.
| Cause for Cancelation | EOS Health Coverage |
|---|---|
| Demise of a member | Requires a duplicate of the loss of life certificates |
| Membership transferal to a different well being membership | Requires a letter from the third occasion |
| Non permanent incapacity lasting greater than 60 days | Requires a health care provider’s notice |
| Navy deployment or transfer | Requires a duplicate of legitimate army orders and proof of tackle change |
| Medical emergencies | Should submit a doctor notice |
Terminating Membership On-line by way of Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Comply with these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Check in to your account utilizing your username and password.
- Hover over your title within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll right down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the explanation for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to substantiate your cancellation.
- You’ll obtain a affirmation electronic mail with particulars about your cancellation.
Necessary Notes:
- On-line cancellation is just accessible for month-to-month memberships. Annual memberships have to be canceled in individual or by cellphone.
- Cancellations have to be submitted at the least 30 days earlier than the subsequent billing cycle to keep away from being charged for a further month.
- Any excellent steadiness or charges have to be paid earlier than the membership may be canceled.
| Cancel Membership | On-line | Telephone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Middle
Visiting the health heart in individual is a simple and direct methodology to terminate your EOS Health membership. This is a complete information to make sure a clean cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health heart’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Kind
Strategy the entrance desk and request a membership cancellation kind. Fill out the shape together with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Kind
Submit the finished kind to the entrance desk employees for processing. They may confirm your id and request your membership card for cancellation.
5. Verify Cancellation
Double-check with the employees to make sure your cancellation request has been processed. They may give you a affirmation or receipt on your information.
6. Return Membership Card
Return your bodily membership card to the health heart employees upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
In case you have any unused funds or pay as you go charges, you could be eligible for a refund. Verify with the entrance desk employees concerning the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought of non-refundable |
Dealing with Early Termination Charges
Should you cancel your Eos Health membership earlier than the top of your contract time period, you could be required to pay an early termination payment (ETF). The ETF is usually a flat payment or a proportion of your remaining membership steadiness.
- Overview your membership contract. The ETF will probably be outlined in your membership contract. Make sure to learn the contract fastidiously to know the phrases and situations of cancellation.
- Contact your gymnasium. After getting reviewed your contract, contact your gymnasium to inquire concerning the ETF. The employees can give you particular details about the payment and the method for canceling your membership.
- Negotiate the payment. In some instances, you could possibly negotiate a decrease ETF. Be ready to clarify your causes for canceling your membership and supply documentation if vital.
- Pay the payment. After getting negotiated the ETF, you have to to pay the payment in full. You’ll be able to usually pay the payment on the gymnasium or on-line.
- Cancel your membership. After getting paid the ETF, your membership will probably be canceled. Make sure to get a affirmation electronic mail or letter from the gymnasium.
- Return your key tag or entry card. Once you cancel your membership, you have to to return your key tag or entry card to the gymnasium.
- Cancel your auto-renew. In case you have signed up for auto-renew, remember to cancel it. This can forestall your membership from being renewed after it expires.
- Get a refund. In case you have paid for any unused providers, you could be eligible for a refund. Contact your gymnasium to inquire concerning the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
After getting submitted your cancellation request, you’ll obtain a affirmation electronic mail or textual content message from Eos Health. This electronic mail or textual content message will include your cancellation particulars, together with the date your membership will probably be canceled.
It is very important maintain this affirmation electronic mail or textual content message on your information. In case you have any questions on your cancellation, you’ll be able to contact Eos Health customer support with the data offered within the affirmation electronic mail or textual content message.
What to do should you do not obtain a affirmation electronic mail or textual content message
If you don’t obtain a affirmation electronic mail or textual content message inside 24 hours of submitting your cancellation request, it’s best to contact Eos Health customer support. You’ll be able to attain customer support by cellphone at (800) 453-3673 or by electronic mail at help@eosfitness.com.
| Contact Methodology | Contact Data |
|---|---|
| Telephone | (800) 453-3673 |
| Electronic mail | help@eosfitness.com |
Verify Your Contract
Rigorously evaluation the phrases and situations of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support by way of cellphone, electronic mail, or in-person at your native gymnasium. Politely inform them of your intention to cancel your membership and inquire concerning the vital steps.
Submit a Written Cancellation Request
Some gyms might require you to submit a written cancellation request. Obtain the cancellation kind from Eos Health’s web site or request one at your native gymnasium. Fill out the shape precisely and submit it to the designated tackle.
Comply with Up
After getting initiated the cancellation course of, observe up with Eos Health to substantiate that your request has been acquired and is being processed. This can assist forestall any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, you could be answerable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Computerized Funds
In case you have arrange computerized funds on your Eos Health membership, remember to cancel them as properly. Contact your financial institution or fee supplier to cease recurring funds.
Return Gear
In case you have rented any gear from Eos Health, return it to the gymnasium earlier than your membership is canceled. Failure to take action might end in extra costs.
Request a Refund
In case you have paid for membership charges prematurely, inquire about the potential of receiving a refund for the unused portion. The refund coverage might range relying on the gymnasium’s cancellation coverage.
Think about Freezing Your Membership
In case you are not sure about canceling your membership completely, contemplate freezing it as a substitute. This feature means that you can pause your membership for a specified interval, similar to throughout a trip or work journey.
Further Ideas
Keep away from Verbal Cancellations
To stop any misunderstandings or disputes, at all times cancel your membership in writing or by contacting customer support. Verbal cancellations might not be thought of legitimate.
Negotiate a Settlement
Should you encounter difficulties canceling your membership or have extenuating circumstances, contemplate reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, keep a courteous {and professional} demeanor. This can assist guarantee a clean and constructive expertise.
Think about the Cancellation Date
Request your membership cancellation to take impact on a selected date. This can assist you to keep away from any confusion or overlap with future billing cycles.
Maintain a File of Your Cancellation
Retain a duplicate of any written cancellation request, emails, or cellphone information associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
Should you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These providers can help with the cancellation, usually for a payment.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Completely different gyms have various insurance policies relating to refunds for unused time or initiation charges.
Verify for Membership Reductions
Should you determine to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions that could be accessible for returning members.
Think about Referrals
As a token of appreciation on your membership, contemplate referring pals or household to Eos Health earlier than canceling. This will likely profit each events concerned.
Keep a Constructive Relationship
Even after canceling your membership, keep a constructive relationship with Eos Health. This may improve your expertise should you ever determine to rejoin sooner or later.
How one can Cancel EOS Health Membership
EOS Health is a sequence of health facilities that provide varied membership plans. If you must cancel your EOS Health membership, listed below are the steps to observe:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” possibility.
- Scroll right down to the underside of the web page and click on on the “Cancel Membership” button.
- Comply with the prompts to finish the cancellation course of. You will want to supply your cause for canceling and ensure your cancellation request.
After getting accomplished these steps, your EOS Health membership will probably be canceled. You’ll obtain a affirmation electronic mail from EOS Health to substantiate your cancellation.
